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Criterion 2.2 The business unit presented evidence of communicating strategic objectives, action plans, and measurements to all faculty, staff, and stakeholders. During the site visit, it was evident that the strategic plan is discussed with staff, faculty, and stakeholders.
Categories: Approach, Deployment, Results Verified: This Strength was verified on site. Criterion 3.5 The business unit uses various processes to attract and retain students. There is evidence of an effective recruitment process as enrollment has increased over the past few years and as reported in Criterion 6.2.2. This was evident during the site visit when current students and alumni indicated their satisfaction with the LBS curriculum, the high caliber of the faculty, and the diversity of both their peers and faculty members.
Categories: Approach, Improvements Verified: This Strength was verified on site. Criterion 3.6 The business unit uses formal and informal processes and methods to seek information from students and stakeholders, pursue common purposes, and receive complaints. There is evidence of various surveys and methods used to collect relevant data. Actions are taken in a timely manner. This was corroborated during interviews with both graduate and undergraduate current students, and alumni.
Categories: Approach, Deployment, Results, Improvements Verified: This Strength was verified on site. Criterion 4.2 The business unit has implemented and systematically collected and analyzed internal and external (ETS/Peregrine) data related to each one of the student learning outcomes for the programs under review. There is evidence that data have been collected and analyzed in a closing-the-loop process for more than 3 periods.
Categories: Approach, Results, Improvements Verified: This Strength was verified on site. Criterion 4.3 The business unit has implemented, collected, and analyzed MFT-B (ETS) and Peregrine data. There is evidence that data have been collected and analyzed for all the programs under review. In addition, it was evident that improvement actions have been deployed and continuous testing and analysis (in close the loop cycle) have been systematically implemented.
Categories: Approach, Results, Improvements Verified: This Strength was verified on site. Criterion 5.2 The business unit has a well-developed onboarding process for all new faculty and organizes an annual lecturers’ conference to train the faculty in either updated or newly implemented tools, policies, and processes and serves as an opportunity for the faculty to network with other faculty members.
Categories: Approach, Deployment, Results Verified: This Strength was verified on site. Criterion 5.8 The business unit has a dedicated research department to assist faculty and students in participating in applied research activities.
Categories: Approach, Deployment, Results Verified: This Strength was verified on site. Criterion 6.3.7 The marketing processes and policies are planned, designed, and analyzed and the budget is assigned. The marketing activities are going through continuous analysis and assessment, leading to the redesign of planned activities for the upcoming period. The plan can be upgraded and new activities including budgets are being added based on the actual needs and opportunities that arise during the period.
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