Criterion 1.1The leadership of the institution, from the department chairs to the President, all seem to support the accreditation efforts that are being undertaken by the business unit, and seem committed to continued improvement.Categories: ApproachVerified: This Strength was verified on site.The predominant values of the business unit were expressed by leadership, faculty, staff, students, and alumni. It is evident that the values are embraced holistically by the campus, and are incorporated into everything they do.Categories: DeploymentVerified: This Strength was verified on site.Criterion 3.2The Office of Institutional Planning has a robust suite of tools to receive feedback from many stakeholders identified by the business unit and can provide breakouts of these data by major. These surveys include traditional day students (NSSE, SSI, ATS, thriving quotient survey), non-traditional students (ASPS), alumni (EU Alumni Survey), and Faculty/Staff.Verified: This Strength was verified on site.Criterion 3.3During the site visit, both students and alumni highlighted the "approachability" of the faculty and staff within the business unit. The Dean of Business and the internship coordinator were praised by multiple individuals during the site visit as individuals that go above and beyond in their support of students. Categories: ApproachVerified: This Strength was verified on site.Criterion 4.1After discussions with the VP of Institutional Planning and Effectiveness, it became clear to the site visit team that the institution has the knowledge and the tools to easily assess more than what the business unit currently captures. The office is available to support any and all assessment efforts.Categories: Deployment, ImprovementsVerified: This Strength was verified on site.Criterion 5.2Eastern University and its business unit have a robust on-boarding process for new full-time and part-time faculty, particularly in the non-traditional program. The Dean of Business recently initiated meetings between full-time and adjunct faculty to collaborate. The business unit is currently in the process of implementing a rubric to evaluate adjunct faculty in their online program.Categories: Approach, DeploymentVerified: This Strength was verified on site.Criterion 5.7The Center of Teaching, Learning, and Technology has been working together with the business unit, having created a number of internal training programs for faculty. Among the available programs, the most noteworthy is the training for new adjunct faculty.Categories: Approach, DeploymentVerified: This Strength was verified on site.Criterion 6.2.1The team in charge of supporting services has demonstrated dedication, knowledge, and commitment with the mission of the business unit, playing a key role in the innovation process in course and student satisfaction.Categories: ResultsVerified: This Strength was verified on site.The business unit has been offering its programs at two satellite campuses (Philadelphia and Harrisburg) and the level of human support (academic and non-academic), facilities, and services represent an important factor for the potential growth of those programs.Categories: Approach, DeploymentVerified: This Strength was verified on site.Criterion 6.3.3During the site visit, the accreditation team verified that the business unit has made available a great framework of policies and procedures for recruitment and admission for the graduate programs and for military students. The team responsible for this area is extremely knowledgeable and ready to go an extra mile to better serve potential and existing students.Categories: Approach, DeploymentVerified: This Strength was verified on site.